Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
 

Your access to and use of this website, as well as all related websites operated by Dr Irene Ching / Grace Holiday Retreat Ltd, among others (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:
 

1. You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by Dr Irene Ching/ Grace Holiday Retreat Ltd (the “Company”) and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
 

2. All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
 

3. All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, including without limitation the name and trademark “Dr Irene Ching”, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at info@drireneching.co.uk. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
 

4. While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
 

5. When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
 

6. If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
 

7. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
 

8. The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
 

9. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY LIKEWISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL EARN ANY MONEY USING THE SITE OR THE COMPANY’S TECHNOLOGY OR SERVICES. YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AS WELL AS EXECUTING YOUR OWN BUSINESS AND SERVICES. YOUR EARNING POTENTIAL IS ENTIRELY DEPENDENT ON YOUR OWN PRODUCTS, IDEAS, TECHNIQUES; YOUR EXECUTION OF YOUR BUSINESS PLAN; THE TIME YOU DEVOTE TO THE PROGRAM, IDEAS AND TECHNIQUES OFFERED AND UTILIZED; AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL. SINCE THESE FACTORS DIFFER AMONG ALL INDIVIDUALS, THE COMPANY CANNOT AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES REGARDING YOUR SUCCESS OR INCOME LEVEL. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
 

10. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe/ Square payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY ALSO RESERVES THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS OF THE COMPANY. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR THE COMPANY’S CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN ITS SOLE DISCRETION. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY MAY, IN ITS SOLE DISCRETION, REFUND THE INITIAL FEE CHARGED FOR ANY USE OF THE SITE AND/OR ANY CONTENT OR A PRO-RATA PORTION THEREOF CONSISTENT WITH THE COMPANY’S REFUND POLICY. THE COMPANY SHALL REFUSE ANY REFUND THIRTY (30) DAYS AFTER YOUR PAYMENT FOR USE OF THE SITE AND/OR ANY CONTENT, EITHER PURSUANT TO THE COMPANY’S CUSTOMER LICENSE AGREEMENT OR OTHERWISE, REGARDLESS OF THE REASON FOR DISRUPTION.
 

11. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
 

12. You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
 

13. The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
 

14. This agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
 

15. These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound.

TERMS OF USE

Coaching Terms

Coaching Contract
Coach; Dr Irene Ching
Coachee; you.
Fees: GBP variable per course
Payment: In full in advance or per agreed payment plan.
Sessions: Number of sessions per month are pre agreed with client.
Frequency: TBC with client
Schedule: TBC with client
Procedure: Via Zoom at pre-arranged times.
 

Extra Time: Private and group coaching clients have unlimited communication with Dr Irene Ching via Zoom throughout the period of coaching for uses stated in the welcome pack. Laura will always endeavour to respond within a reasonable time period but there is no guarantee as to when she will reply.
 

Grace Period: There will be a grace period of 2 additional weeks on all programmes ie 6month coaching programmes will have a grace period of 6months and 2weeks for the complete use of the assigned hours and coaching sessions. If within this time, the coaching sessions have not been utilised the Company is at liberty to end the contract.
 

Problems: If Irene ever says or does anything in a session that you do not feel comfortable with or if you have any concern with the way you are working, please let Irene know as soon as possible. For your work together to be effective, you have to be honest with her.
 

Termination: Because of the time, scope and nature of my work, no cancellation option is available for the coaching period once initial payment has been received.
 

A minimum of 48 hours notice is required to cancel or rearrange a session or the coach will be at liberty to charge for the missed session at the agreed rate. In case of cancellation due to sickness within less than 48 hours notice, the coach can use her discretion on whether to charge or not in full for the missed session. This is no guarantee that you will not be charged. Lateness by the client to a session will result in this time being taken off the agreed session duration i.e. 15 mins late for a 60 min session = 45 mins only.
 

Confidentiality: The coach recognises that anything the client shares with them is regarded confidential, whether it is business or personal information. The coach undertakes not to, at any time, (unless required to do so by law), either directly or indirectly, use or disclose any information the client shares with them during their sessions.
 

Nature of Coaching: The client is aware that the coaching is in no way to be construed as psychological counselling or any type of therapy. Coaching results are not guaranteed. The client enters into the coaching with the full understanding that they are responsible for creating their own results.
 

As stipulated by law, we cannot and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, courses or strategies. I don’t know you and, your results in life are up to you. The online course does not make any guarantee that you will in fact make millions or impact millions. All information provided within course material is information only and is not to be construed as advice. Dr Irene Ching/ Grace Holiday Retreat Ltd will not be liable for any actions taken or decisions made based on the information provided.
 

There will no returns or refunds available on digital and online products, once a purchase is made.
 

ENERGYWORK
 

Terms and Conditions
 

Overview
 

The energy clearance work (“the Activity”) is a system of guided actions which can result in intense physical and emotional release. It is a transformational process that combines ancient technique/ meditation/tapping/cord cutting/visualisation/hypnotherapy/ breathing technique with contemporary, upbeat, positive music to create an incredible physical and spiritual experience. It is a simple, safe, and extremely effective process for experiencing breakthroughs and optimal wellness in your life.
 

This work is deeply experiential and may involve intense physical, energetic, and emotional release. Therefore, persons with a history of cardiovascular disease, including angina or heart attack, high blood pressure, glaucoma, retinal detachment, osteoporosis, significant recent physical injuries, or surgery should not participate in the Activity.
 

This is not advised for persons with severe mental illness, bipolar disorder or psychosis, seizure disorders, or for persons using major medications, or persons who are under the influence of legal or illegal drugs to the extent that their capacity is impaired. It is also unsuitable for anyone with a personal or family history of aneurysms. Pregnant women are advised against practicing the activity without first consulting and getting approval from their primary care physician. Persons with asthma should bring their inhaler and consult with their primary care physician. Persons with infectious or communicable diseases are asked to avoid attending a live in-person class due to the nature of group breathing. This activity is not therapy and does not substitute for psychotherapy.
 

This content is accurate and true to the best of our knowledge and is not meant to substitute for formal and individualized advice from a qualified medical or therapeutic professional. We offer no professional legal, medical, psychological, or financial advice.
 

WARRANTY AND CERTIFICATION
 

The participant certifies that he/she is physically, emotionally, and medically capable of participating in the activity and specifically assumes all risks attendant to the activity.
 

Participant acknowledges that he/she is voluntarily participating in the aforementioned activity and participant is participating in the activity entirely at his/her own risk. Participant is aware of the risks associated with traveling to and from as well as participating in this activity, which may include, but are not limited to, physical or psychological injury, pain, suffering, illness, disfigurement, temporary or permanent disability (including paralysis), economic or emotional loss, and death. Participant understands that these injuries or outcomes may arise from participant’s own or others' negligence, conditions related to travel, or the condition of the activity location(s). Nonetheless, participant assumes all related risks, both known or unknown to participant, due to his/her participation in this activity.
 

Participant acknowledges that this Activity may involve a test of a person's physical and mental limits and may carry with it the potential for death, serious injury, and property loss. The risks may include, but are not limited to, those caused by terrain, facilities, temperature, weather, lack of hydration, condition of participant, equipment, vehicular traffic and actions of others, including but not limited to, participants, volunteers, spectators, facilitators, and producers of the event.
 

WAIVER & RELEASE
 

In consideration of the risk of injury while participating in the Activity, and as consideration for the right to participate in the Activity, the Participant hereby, for the Participant, his/her heirs, executors, administrators, assigns, or personal representatives, knowingly and voluntarily enters into this waiver and release of liability and hereby waives any and all rights, claims, or causes of action of any kind whatsoever arising out of his/her participation in the Activity against Dr Irene Ching / Grace Holiday Retreat Ltd, (herein referred to as the “Company” “we,” or “us”). Participant acknowledges that he/she has read and understood this Waiver and Release, its contents and impacts and accepts these Terms and Conditions. Further, the Participant hereby releases and forever discharges the Company, and all affiliates, managers, agents, staff, volunteers, heirs, representatives, predecessors, successors and assigns, for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, economical or emotional loss that the Participant may suffer as a result of participation in the aforementioned Activity, including any claims arising from Participant performing the activity/ technique learned or taught in class on your own at home. Participant also waives any claims that may arise from traveling to and from an event related to this Activity. Participant accepts and agrees to this Waiver and Release willingly and freely.
 

To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence on the part of the Company, and all affiliates, managers, agents, staff, facilitators, volunteers, heirs, representatives, predecessors, successors and assigns.
 

In the event that Participant should require medical care or treatment, Participant agrees to be financially responsible for any costs incurred as a result of such treatment. Participant is aware and understands that Participant should carry his/her own health insurance. In the event that any damage to equipment or facilities occurs as a result of Participant’s willful actions, neglect or recklessness, Participant acknowledges and agrees to be held liable for any and all costs associated with such action.  
 

PHOTO/PUBLICITY RELEASE
 

Participant hereby grants and authorizes the Company the right to take, edit, modify, copy, exhibit, publish, distribute and make use of any and all pictures or video taken of Participant during energy work/ techniques class, to be used for publicity in and/or for legally promotional materials including, but not limited to, newsletters, flyers, posters, brochures, advertisements, fundraising letters, annual reports, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration. Any images, recordings, testimonials, endorsements, or other memorialization of the Activity shall belong to, and be copyrights of the Company. This authorization extends to all languages, media, formats and markets now known or hereafter devised. This authorization shall continue indefinitely, unless said authorization is revoked in a writing signed by Participant and the Company.
 

CONTRAINDICATIONS
Please take note of the contraindications of energy work/ meditation/ breathwork/ tapping/hypnotherapy. If you experience any of these, please consult your healthcare provider before you participate in this work. By attending the class you agree that you have read the contraindications and have contacted your health practitioner with any concerns prior to attending class.
Pregnancy
Cardiovascular disease
Angina
Heart attack
High blood pressure
Glaucoma
Retinal detachment
Osteoporosis
Recent injury or surgery
Any conditions for which you take regular medications
History of panic attacks, psychosis
Severe mental illnesses
Seizure disorders
Family history of aneurisms
Coronavirus or flu-like symptoms

These terms of engagement form the contract between the Practice and the patient. They set out the boundaries of the relationship between the practitioners and the patient. Please authorise your consent by filling the information below.

Terms of Engagement between Dr Irene Ching  Functional Medicine coaching (“the Practice”) and the Patient

It is very important that you read these Terms of Engagement and understand them completely as the Practice will rely on you having done so.

ABOUT FUNCTIONAL MEDICINE
The key to functional medicine is treating each person as an individual and getting to the root cause of health problems. It’s a systems-orientated approach to assessing the whole patient and engages both the patient and the doctor in a therapeutic relationship. Functional Medicine addresses the whole person, not an isolated set of symptoms.

As a functional medicine practice, we spend time with our patients listening to their histories and looking at the interactions of the genetic, environmental and lifestyle factors that can influence long-term health and complex chronic conditions. This offers a powerful new clinical model for assessment, treatment and prevention of chronic disease.

Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. It must be noted that the outcomes from the nutritional changes may vary between patients with similar health problems and following similar nutritional programmes.

ABOUT OUR CLINICIANS
Our functional medicine GPs are primarily dealing with your chronic health problems. They can work alongside other medical professionals and health care professionals with your consent. Our standards of professional practice in medicine are governed by the GMC Code of Professional Practice.

Our coaches take into consideration all aspects of your wellbeing – including physical, mental, emotional, spiritual, relational and financial – to provide you with the tools and empowerment to set personal goals to make positive and lasting changes in your life to move towards overall wellness.

Nutritional therapy is the application of nutrition science in the promotion of health, and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and well-being.

Nutritional therapists consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided.

Mental health pathway
The mental health pathway provides multi-disciplinary support for patients with primary mental health difficulties where a root-cause resolution approach is used alongside psychological assessments and psychiatric interventions to alleviate symptoms of depression, anxiety, psychosis or mood instability. Patients requiring psychological interventions are signposted to experienced psychotherapists outside the clinic after assessment and with patient consent. All patients in the pathway are encouraged to continue with their current treatment and keep their primary care provider or NHS team involved. Note that any risk and safeguarding information is communicated with the relevant people as needed.

OUR PACKAGES AND MEMBERSHIPS
Please refer to our website for full details of programmes and memberships, including pricing of programmes and testing. 1

Note that all testing is an additional cost.

Assess / Assess: Mental Health Pathway
This is a four-week journey and all appointments must be taken within that four-week period to enable you to have the best support possible. Based on your assessment consultation, we may recommend some lab tests.
When you have completed the Assess package, you will then be recommended a follow-on option:
Your health plan will include

• Identification of potential root causes of your symptoms
• A nutritional plan to support your health
• An assessment of lifestyle imbalances to be addressed
• A supplement protocol to consider

Assess & Transform / Assess & Transform: Mental Health Pathway
Membership is for a four-month period and appointments should be used within the relevant month and cannot be carried over.

Assess, Transform & Thrive / Assess, Transform & Thrive: Mental Health Pathway
Membership is for a ten-month period and appointments should be used within the relevant month and cannot be carried over.

Working with an individual practitioner
We also offer the following appointments. Please refer to our website for further details and pricing:

• 45-minute appointments with a functional medicine doctor
• 3-month nutritional therapy programme
• Functional health assessment comprising a 45-minute initial review with a functional medicine doctor followed by a 30-minute review of test results. Testing is an additional cost.

1. Please note that we undertake a review of our pricing each year in [September] and prices may be subject to change.

THE PATIENT UNDERSTANDS AND AGREES TO THE FOLLOWING:

• All patients are encouraged to continue with their current treatment and keep their primary care provider or NHS team involved and are made aware that any risk and safeguarding information is communicated with the relevant people as needed.
• You must be registered with an NHS GP for your routine and acute medical care. You consent to us contacting your GP regarding any aspects of your case. However, if we deem you to be a threat to yourself or others, we have a duty to contact your GP even if you do not consent.
• Prior to your initial appointment you should provide a basic patient summary and medication list which can be requested from your GP practice
• If you are unclear about changes to your nutritional plan/supplements /medications, you should contact the practice for clarification.
• You must contact the practice should you wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.
• Recording consultations using any form of electronic media is not allowed without the written permission of both the Doctor and the Patient.
• We may charge an administration fee for the ordering, processing and interpretation of products and/or functional medicine testing
• You agree that implementing any or all parts of our coaching service is entirely at your own risk. You expressly assume the risks of participation or engagement in any lifestyle changes or choices made in connection with your coaching sessions, and you take full responsibility for your life and well-being and all decisions made before, during and after coaching. In the event that you become ill while participating in one of our coaching programmes, you hereby release, discharge and waive any and all claims for liability against your coach arising from your participation in any activities, including but not limited to physical activity or exercise, nutrition choices, stress management, or lifestyle changes related to or arising out of my engagement in and under such health coaching, now and in the future.
• If you are working with any other health care providers, or start to work with any other health care providers during your care, you will notify the practice
• You consent to your case being discussed within the practice’s Collaborative Care meeting to support your health plan
• You understand that while we are following evidence-based medicine and NHS guidelines as much as possible, we are also stepping outside this guidance and you consent to this approach.

Privacy Policy
Please review the Practice’s Privacy Policy and GDPR Consent.

Cancellation Policy

• Payment and forms must be received 48 hours before your appointment. If payment or signed consent forms are not received, your appointment will be cancelled, unless prior notification has been received.
• We require 48 hours’ notice of cancellation or the full cost of the appointment will be charged.
• If your appointment is part of a programme of care package or membership and you do not advise us of cancellation 48 hours in advance, no refund will be provided and you will not be able to reschedule that appointment. If you do give us the required notice of cancellation, we will help you reschedule your appointment but note that all appointments within a package or membership must be completed within the time frame for that programme.
• If you are unable to attend your face-to-face appointment because of adverse weather conditions, please contact our Patient Manager (Tel: 07825372688) who will arrange for you to have a video consultation instead.